For the user testing I did on the 23th of February, I asked
one person at a time to fill out a questionnaire of four questions after giving
a brief description of what our app is. The description was "Pickaxe is an
app used for stumbling upon hidden gems in a city". They then filled out
the questionnaire and I clarified anything in the questionnaire they were unsure
of.
The questions were:
1.
List several features you think would be in this
app.
2.
List those features in order of importance.
3.
When you arrive in a city, what kind of things
would you like to see/do?
4.
If you had to make an account, would you prefer
to log in through Facebook or make a new account?
After I had gathered
all of the completed questionnaires from the ten subjects, I put all of the
data into a spreadsheet and grouped similar answers together to see what
percentage of testers want a particular feature.
The experiment took place in a familiar environment to the users,
as it was a lab in CIT that they knew well. The users were multimedia students
who would be familiar with app development as we wanted to see what kind of
features they thought could appear in the app. I kept a record of those who
took part in the user testing and what their corresponding letter in the
spreadsheet, though their identities will not be displayed.
From the results, a majority of the users suggested features
we were thinking about implementing and we also got one or two ideas that we
had not considered such as a "gem of the day" or displaying the best
times to visit certain places.
The results reinforced several ideas we had and gave us
several more options that we may explore further. I do feel that only ten
people is a small number to try and get accurate readings, so I may have more
users answer the questionnaire to gather as much information as possible. If I
do test more users, I may try and get people who are not familiar with app
development to see what the everyday user looks for in an app like Pickaxe.
We asked Question 3 to try and determine what kinds of
activities users would be interested in so that we can develop set categories
from the most recurring answers. Question 4 may not seem that relevant to the
rest of the questionnaire, though we included it to get a general idea of
people's preferences. We did this so our coder didn't waste time looking up how
to do something that wouldn't be implemented later on.
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